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Situation Vacant,CUS_ClassifiedSubCategory:lk:Reception/Admin
Dental Receptionist
Auckland Ponsonby
About the role: You will be a key influencer of how patients feel and what they tell others about their experience with you and the practice. You can really make a difference to someone’s day here with us. There’s lots of variety and things to do and often there will be more than one thing at a time needing your attention. Your role will cover patient support and care while they are in the practice as well as by phone and email. Diary management and communication is a key part of this. There is also the usual administration that goes with a busy dental practice such as processing payments, coordinating with referrers, ACC, and Insurers, filing, coordinating services and follow ups. About you: It is essential that you have amazing people skills, be genuinely passionate about service and also have excellent attention to detail. You will need to have client-facing experience and be able to demonstrate your ability to provide excellent customer care. Previous medical or dental reception experience would be great or at least some further experience in an administration role where details, quality, and a need to get things right first time were essential.
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